bttk1's Privacy Policy

bttk1 is a trusted casino and betting platform for online entertainment enthusiasts in Bangladesh. We place the highest importance on protecting our users' personal information. This Privacy Policy describes how bttk1 collects, uses, and keeps your information secure.

This policy applies to all members, registered players, and visitors who use the bttk1 website bttk1.lat. By using our services, you are considered to have given your consent to this Privacy Policy.

This policy should be read together with our Terms & Conditions and Responsible Gaming policy, as all these documents together form the terms of our service.

2.1 Information You Provide Directly

The information you provide yourself during account registration and use of our services includes:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Documents required for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use the bttk1 platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Time and date of access to the website
• Pages visited and links clicked
• Session duration

2.3 Transaction-Related Information

During financial transactions, we store the following information:

• Deposit and withdrawal amounts and dates
• Payment method used
• Transaction reference numbers
• Gaming history and betting records

bttk1 uses your personal information only for the following legitimate purposes:

3.1 Service Delivery & Operations

• Managing account creation and verification
• Processing deposits, withdrawals, and other financial transactions
• Managing bonuses and promotional offers
• Recording gaming history and account activity

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Monitoring suspicious transactions
• Complying with anti-money laundering regulations
• Identity verification and age confirmation

3.3 Customer Support

• Providing assistance via live chat and email
• Resolving complaints and issues
• Sending important service-related notifications

3.4 Service Improvement

• Analyzing and improving platform performance
• Personalizing user experience
• Planning new services and features

bttk1 applies industry-standard technical and procedural security measures to keep your information safe. Our platform uses SSL (Secure Socket Layer) encryption technology, which protects all data transmitted between you and our servers.

4.1 Technical Security

• All connections are secured with SSL/TLS encryption
• Passwords are stored using strong hashing algorithms
• Sensitive data is stored in encrypted databases
• Regular security audits and updates are carried out
• Firewall and intrusion prevention systems are active

4.2 Data Retention Period

We retain information in accordance with legal obligations and service requirements. Even after an account is closed, some information may be retained for a specified period for legal or regulatory purposes. Once the required period has passed, information is securely deleted.

bttk1 does not sell your personal information to any third party. However, information may be shared in specific circumstances and only where necessary:

5.1 Service Provider Partners

We may share limited information with trusted service providers for the following purposes:

• Payment processing — to complete transactions via bKash, Nagad, Rocket, and Upay platforms
• Identity verification service providers
• Technology service providers who assist in operating the platform

These partners receive only the information necessary for their specific tasks and may not use it for any other purpose.

5.2 Legal Requirements

Information may be disclosed in accordance with legal obligations in the following cases:

• As part of a court order from a competent court or a valid legal process
• To comply with anti-money laundering regulations
• To assist in fraud investigations
• To protect the rights and safety of bttk1 or other users

bttk1 uses cookies and similar technologies to improve website functionality and personalize your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Indispensable for the core functionality of the website — login sessions, security tokens, and so on.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand how users interact with the platform.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly. Contact us for more information about cookies.

Every user registered on the bttk1 platform has the following rights regarding their personal information:

7.1 Right to Access Information

You may request a copy of your personal information held by us at any time. We will fulfill this request within a reasonable timeframe.

7.2 Right to Correct Information

If any information held in your account is incomplete or incorrect, you may request a correction. This can be done directly through account settings or via customer support.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, where there are legal obligations or legitimate business reasons, some information may need to be retained for a set period.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing or personalized advertising purposes. Upon receiving such a request, we will stop using your information for that specific purpose.

bttk1 follows the highest security standards to protect financial information. Transactions are completed using Bangladesh's popular mobile payment methods — bKash, Nagad, Rocket, and Upay.

8.1 Transaction Security

• All financial transactions are processed through encrypted channels
• Payment information is never disclosed to unauthorized parties
• Complete transaction records are stored in a secure database
• A minimum deposit of ৳100 and a withdrawal limit of ৳500 are enforced

8.2 Fast Withdrawals & Verification

Withdrawal requests on bttk1 are generally processed within 1 hour. For security purposes, additional identity verification may be required for large withdrawals. This process is designed to ensure the safety of your funds.

bttk1's services are for users aged 21 and above only. We do not knowingly collect or store any personal information from minors.

Age verification is a mandatory step during the registration process. If a user registers by providing a false age and it is later proven that they are under 21, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please contact us immediately. For more information on keeping minors away from gambling and betting, please read our Responsible Gaming page.

bttk1 reserves the right to update this privacy policy from time to time. Reasons for changes may include:

• Launching new services or features
• Technical or security improvements
• Changes in the legal and regulatory environment
• Based on user feedback and suggestions

For significant changes, we will send a notification to the registered email address and update the "Last Updated" date at the top of the page. Continued use of the platform after changes have been made will be considered your acceptance of the new policy.

We recommend that you visit this page regularly to stay informed about the latest privacy policy.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact us. bttk1's customer service team is available 24 hours a day, 7 days a week.

You can also read our other important documents related to this privacy policy: Terms & Conditions • Responsible Gaming • About Us